Job Information |
Opportunity
Our Client is looking for a Desktop Engineer to join their team in Detroit, MI. The Desktop Engineer ensures the reliability and stability of assigned desktop productivity platforms and applications. Completes technical tasks, leads projects, troubleshoots issues, and researches new methods and systems to support the endpoint experience with our client.
Responsibilities
- Working with multiple teams to deliver upgrades, updates, patches, & deployment of new and existing enterprise applications (e.g. Java, Antivirus, Internet Explorer etc.).
- Communicate endpoint technology trends, issues and outages to management and peers, including making recommendations for desktop productivity applications and upgrades.
- Perform, test, and oversee upgrades to new versions of Microsoft Office and Operating Systems as needed.
- Work hand in hand with IT Business Relationship Management teams to help design and deliver endpoint desktop productivity related solutions.
- Research, evaluate and recommend new desktop, laptop and mobile devices for the environment.
- Generate endpoint related reporting to management.
- Provide advanced troubleshooting and resolution to large scale endpoint issues utilizing endpoint management and scripting tools.
- Provide documentation, training and knowledge transfer to Level 1 and 2 Endpoint staff.
- Serve as Level 3 escalation for endpoint related issues.
Qualifications
- Bachelor’s degree in IT field.
- 5 years of relevant technical work experience.
- Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems Administrator (MCSA) are a plus.
Benefits
- $70K-$80K annually ($35-$40 per hour) dependent on experience.
- Full suite of medical benefits offered.
- 2-year contract opportunity with the possibility for extension or direct hire.
Apply
If you feel you meet the requirements of this exciting 2-year contract opportunity, please submit your resume.
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