Job: DataCenter Incident Manager – Detroit

Title DataCenter Incident Manager – Detroit
Categories Michigan
Salary Up to $110K
Location Detroit, MI
Job Information


Our Fortune 500 client is currently seeking a Data Center Operations Manager experience to join their team located in Detroit, MI. The selected candidate will evaluate operational large/integrated application system failures (system breaks, incorrect results achieved).

Why you want to work here

  • Recognized as a Gallup Great Workplace, receiving this award a remarkable four years in a row
  • Recognized for excellence in recruiting veterans and hiring/training people with disabilities
  • Works hard to maintain an open and inclusive culture among our 10,000 employees
  • Helps make our cities thriving places to live, work and play by supporting education and employment, environmental leadership, neighborhood revitalization, and arts and culture


  • Analyzes maintenance and monitoring systems output
  • Recommends modifications to software applications to resolve issues
  • implements modifications as a result of analysis and team approval
  • Creates and maintains project work plans
  • Above average verbal/written communication skills. Strong organizational skills
  • May develop and deliver formal and informal presentations


  • Bachelor’s degree in a related field and 3-5 years of experience
  • ITIL Foundation certified
  • 24×7 On Call experience in high-pressure environment
  • Problem-solving ability during system down
  • Experience leading conference calls and documenting events during problem-solving
  • Knowledge of Mobile and Web framework related to Customer Apps
  • Data Center Operations and Monitoring (Gomez, Dynatrace, DCRUM desired)
  • SharePoint, ITIL Methodology, Oracle Knowledge, MS Office


  • Pay up to $110K annually ($50 to $55 per hour)
  • Paid holidays (with tenure)
  • Full suite of benefits (medical, dental, vision, etc.) offered
  • Contract-to-hire opportunity with overtime pay while a contractor


If your skills match the requirements for this challenging opportunity, please send us your resume today.

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