Job: DataCenter Incident Manager – Detroit

Title DataCenter Incident Manager – Detroit
Categories Michigan
Salary Up to $110K
Location Detroit, MI
Job Information

Opportunity

Our Fortune 500 client is currently seeking a Data Center Operations Manager experience to join their team located in Detroit, MI. The selected candidate will evaluate operational large/integrated application system failures (system breaks, incorrect results achieved).

Why you want to work here

  • Recognized as a Gallup Great Workplace, receiving this award a remarkable four years in a row
  • Recognized for excellence in recruiting veterans and hiring/training people with disabilities
  • Works hard to maintain an open and inclusive culture among our 10,000 employees
  • Helps make our cities thriving places to live, work and play by supporting education and employment, environmental leadership, neighborhood revitalization, and arts and culture

Responsibilities

  • Analyzes maintenance and monitoring systems output
  • Recommends modifications to software applications to resolve issues
  • implements modifications as a result of analysis and team approval
  • Creates and maintains project work plans
  • Above average verbal/written communication skills. Strong organizational skills
  • May develop and deliver formal and informal presentations

Qualifications

  • Bachelor’s degree in a related field and 3-5 years of experience
  • ITIL Foundation certified
  • 24×7 On Call experience in high-pressure environment
  • Problem-solving ability during system down
  • Experience leading conference calls and documenting events during problem-solving
  • Knowledge of Mobile and Web framework related to Customer Apps
  • Data Center Operations and Monitoring (Gomez, Dynatrace, DCRUM desired)
  • SharePoint, ITIL Methodology, Oracle Knowledge, MS Office

Benefits

  • Pay up to $110K annually ($50 to $55 per hour)
  • Paid holidays (with tenure)
  • Full suite of benefits (medical, dental, vision, etc.) offered
  • Contract-to-hire opportunity with overtime pay while a contractor

Apply

If your skills match the requirements for this challenging opportunity, please send us your resume today.

Cybertech Recruiting and Staffing is celebrating 22 years of success matching job seekers to job openings! Our goal is to delight the candidates we come to know. Consider working with Cybertech, recent winner of #1 Supplier of the Quarter for a fourth time from one our clients.

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